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Contact Info

(903) 575-9500
618 N. Jefferson Ave.
Mt. Pleasant, TX. 75455

Location Hours

  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM

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    1 Step 1
    Patient Satisfaction Survey
    Our office strives for excellence and wishes to provide you and your family the best all-around experience possible. Thank you for taking the time to complete our Patient Satisfaction Survey so that we can better care for you and your family.
    Apointment Scheduling
    YesNo
    Was your call answered promptly?
    Did the scheduler greet you in a friendly manner?
    Was your appointment scheduled within a reasonable time frame?
    Check-in
    YesNo
    Did the receptionist greet you with a smile?
    Were you kept informed of any delays?
    Clinical Area
    YesNo
    Did the medical assistant greet you warmly?
    Did the medical assistant seem knowledgeable?
    Were your questions answered adequately?
    Quality of Care
    YesSomewhatNo
    Did your provider listen to your concern(s)?
    Did your provider explain your diagnosis thoroughly?
    Did your provider use language you could understand?
    Did you feel your problem(s) were addressed adequately?
    Wait Times
    MinimalAcceptableExcessive
    How long did you wait in the reception area?
    How long did you wait in the exam room?
    Overall Experience
    YesNo
    Would you recommend this practice to friends and family?
    Which Provider did you see?
    Additional Comments or Suggestions:
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